Thank you for choosing Partenope.
Dispatch & Fulfilment
To ensure smooth and timely delivery during our global launch period, all orders are currently fulfilled from our international distribution center.
We aim to dispatch all orders within 1–2 working days of purchase.
Once your order is shipped, you will receive a tracking number so you can follow your package every step of the way.
Delivery Options & Timeframes
| Region | Delivery Time | Cost |
|---|---|---|
| United Kingdom | 6–10 working days | €4.99 — FREE on orders over €49 |
| European Union | 6–10 working days | €4.99 — FREE on orders over €49 |
| United States | 6–10 working days | €7.99 — FREE on orders over €69 |
| Canada | 6–12 working days | €7.99 — FREE on orders over €69 |
| Australia & New Zealand | 7–12 working days | €7.99 — FREE on orders over €69 |
| Rest of World | 7–14 working days | Calculated at checkout |
Delivery estimates begin once your order has been dispatched.
Order Processing Notes
• Orders placed before 10am CET are typically processed the same day
• Orders placed after this time dispatch next working day
• Weekends and public holidays are non-shipping days
Tracking & Delivery
All shipments are fully tracked.
Tracking updates are sent automatically to your email once dispatched.
Please ensure your email and delivery address are correct at checkout.
Please contact customer support for any necessary assistance on hello@partenopehair.com